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Frequently Asked Questions

General

Satellite dishes are not permitted.

Schedule a tour online or call us. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.

We offer studio, 1, and 2 bedroom homes at our community. Visit our Floor Plan page to view our pricing and availability.

Services

Yes, our community offers onsite recycling.

Amenities

No, we do not offer corporate apartments at this time.

We do not offer furnished apartments at this time, but recommend Cort Furniture for furniture rentals.

Yes, we have a 24-hour fitness center with yoga and spin studios available for resident use.

Allusion at West University is home to a sparkling pool. The pool is open Tuesday through Sunday 10am to 10pm.

Each home is equipped with fantastic amenities, such as full size washers and dryers, walk in closets, 9.5 ft ceilings, and more! Visit our Amenities page to view the full list of home amenities available.

Allusion at West University has Amazon Hub lockers for package deliveries! These lockers are available 24/7 for you to pick up your packages at any time after they arrive. The Hub accepts packages from multiple carriers such as Amazon delivery, USPS, FedEx, and UPS. All package couriers are directed to use the Hub. Your package will be delivered to the Hub and you will receive a notification with a one-time pick-up code. At the Hub enter the code on the screen and the door pops open. You will receive an email with a sign-up link. Sign in with your Amazon account or sign up for a free account. Then you will be ready to pick up your packages at the Hub.

Yes! Allusion offers fully furnished 2-bedroom, 2-bathroom Guest Suites for residents to reserve on behalf of their visiting family or guests. The suite includes Wi-Fi, a full kitchen, and home-style comforts for a convenient and private stay. Additional fees, including a security deposit and cleaning fee, apply. Availability is limited and reservations are first come, first served. To check availability, review current rates, or ask about reservation policies, please contact our office directly.

Neighborhood

Our community offers Level 2 EV charging stations. You can also visit https://afdc.energy.gov/fuels/electricity-locations to locate nearby charging stations.

The closest schools to our community are West University Elementary School, Pershing Middle School, and Lamar High School. Other schools include Rice University, Baylor College of Medicine, and Houston Community College.

The closest airport to Allusion at West University is William P. Hobby Airport.

The closest dog park to Allusion at West University is Danny Jackson Family Bark Park.

The closest grocery store to Allusion at West University is Randalls.

The closest hospital to Allusion at West University is Memorial Herman - Texas Medical Center.

The closest shopping center to Allusion at West University is The Galleria.

Lease

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

Allusion at West University
P.O. Box 3687
Coppell, TX 75019-4277

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Our shortest lease terms start at 7 months.

Our lease terms range from 7 - 15 months.

Pets

No, exotic pets are not allowed. This includes, but is not limited to, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)

Yes, Allusion at West University is a pet-friendly community. Please reference our pet policy on the Amenities page or contact us for more information.

We allow 2 pets per household.

Our pet-friendly community offers amenities like pet waste stations and a pet park to keep your furry friends happy. Contact our leasing team for details on pet restrictions or additional pet-related amenities!

Parking

At Allusion at West University, we have complimentary parking available on a first come, first served basis. We also offer reserved parking spaces for an additional monthly cost. Please contact our office for pricing and availabilty.

No, visitor parking is available on a first-come, first-served basis.

At Allusion at West University, we allow up to 2 vehicles per household.

Motorcycles must be parked in the normal parking spaces within the garage. Motorcycles are not allowed on sidewalks, breezeways, patios, or inside apartments.

Visitor parking is located on the basement level of the garage.

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